Privacy Policy
Legal Disclaimer
Tutors Middle East ('TutorsME', 'We', 'Our') is committed to protecting your privacy and handling your information with the utmost care. We value the trust you place in us and ensure that your data is managed responsibly and securely. This Privacy Policy explains how we collect, use and safeguard your information. By accessing the TutorsME website, domain name, related pages, features, content or application services we offer (collectively referred to as the ‘Website’) or by using any of our services, you agree to the practices described in this Privacy Policy. This Privacy Policy outlines the treatment of any personally identifiable information collected via Website access or when our services are used. Although our website links to external sites, this policy does not apply to the practices of companies that we do not own or control.
This Privacy Policy was last updated in August 2025.
Policy Details
1 Disclosure of Information
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In compliance with applicable laws, we may disclose information when required to do so by government agencies, when legally compelled or when necessary to protect our legal rights.
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Any information shared with third parties is not permitted for use other than the designated tasks agreed.
2 Personal Information Collected
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Personal information is used to operate and manage our business activities, provide customer support and make our products and services available to current and prospective customers.
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Information collected may include your full name, email address, mobile number, your child’s name and academic information related to them that you share with us. Student information provided will be used solely for the creation of an account, enabling parents or guardians to receive progress reports and monitor academic performance.
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Occasionally, we may use the information collected to inform you about new services, updates and offers we believe may be of value to you. As a customer, you will always have the opportunity to manage your communication preferences.
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You may access and use our Website and Services without disclosing personal information.
3 Information Collected Automatically
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We automatically collect and store certain types of information whenever you interact with our Website or use our Services. This statistical data is used to identify how our Website and Services are being used and improve functionality. However, such information is never processed in a way that would allow for the identification of individual users.
4 Saving Information
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Information for as long as we need it for legal or business reasons, which is safely deleted after this. General, non-identifiable information may be kept for longer.
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As a parent, you have the right to: ask us to limit or stop processing data in certain situations, request that data is deleted, change your mind and withdraw consent at any time, request corrections or ask to see what information we hold about you or your child.
5 Security of Information
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Tutors Middle East employs appropriate safeguards to protect your personal information; however, we cannot guarantee absolute security. While we make every effort to keep user account information secure, factors such as unauthorised access, hardware or software failures or other unforeseen issues may compromise security at any time. By sharing data online, you acknowledge these risks.
6 Acceptance Of and Changes to this Policy
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By accessing or using our Website and Services, you acknowledge that you have read, understood and agree to this Policy. If you do not agree with its terms, you should refrain from using the Website or Services.
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The latest version of this Privacy Policy will always apply to the collection and use of your information.We reserve the right to update this Policy at any time and any significant changes will be announced on our Website. By continuing to use our services after updates take effect, you acknowledge and agree to be bound by the revised Policy.
7 Queries
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If you have specific questions regarding this Policy or how your information is managed, please contact us directly at: info@tutorsme.net. We will do our best to address your concerns promptly.
